Web Accessibility Statement

General

Kinokuniya Book Stores of AmericaCo., Ltd. cares about all our customers and is committed to facilitating and improving the accessibility and usability of its Website, member.usa.kinokuniya.com (the "Website"), ensuring that our Website services and content are accessible to persons with disabilities including, but not limited to users of screen reader technology. To accomplish this, Kinokuniya Book Stores of AmericaCo., Ltd. has partnered with UsableNet Inc ("UsableNet"), a leading web accessibility consultant, by implementing its technology that will enable and maintain accessibility in-line with the Web Content Accessibility Guidelines (WCAG), which also bring the Website into conformance with the Americans with Disabilities Act of 1990 in the United States, as well as the European Accessibility Act, and similar regulations in Canada, the United Kingdom, and elsewhere around the world.

Testing has been conducted using automated accessibility testing tools and by users of screen readers, and issues discovered have been remediated. To activate accessibility for all features and functions on the website, please use the easy to find "Enable Accessibility" link.

Disclaimer

Please be aware that our efforts to maintain accessibility and usability are ongoing with UsableNet monitoring the Website and making accessibility updates when needed. While we strive to make the Website as accessible as possible some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied. We appreciate your understanding.

Contact Us

If you have specific questions or concerns about the accessibility of any web page on the Website, then please contact us by e-mail at bookwebusa@kinokuniya.com. If you do encounter an accessibility issue, then please be sure to specify the web page and nature of the issue, and we will make all reasonable efforts to make that page, or the information contained therein accessible for you. Thanks for visiting.